Orders will be processed once payment has been made and all personalization information has been received.
Estimated turn around time is 6 weeks. This time frame is not guaranteed.
Once an order has been processed changes to the order can't be guaranteed.
We use 1/4th thick Maple Plywood.
Most items are shipped within 6 weeks of receiving payment but not guaranteed. Unforeseen things can happen, that would put us a little behind. Shipping normally takes 3 to 5 days. Our shipping provider is USPS.
The USPS is includes up to $50 of insurance for Priority shipping. All items are packaged to withstand shipping; this includes bubble wrap. Unfortunately, there are occasions when things break or arrive damaged due to the carrier handling the package incorrectly. This is beyond our control and your control, therefore we cannot be responsible for this. We are not responsible in any way for any shipping delays or lost items once they leave our facility.
Refunds and Exchanges
Refunds or exchanges are not available on
personalized items, they are made especially for you. If a mistake is made on
your part, the item is yours to keep. If we make a mistake on your item, I will
exchange it with the same item that was ordered, or issue a store credit.
Please let us know within 3 DAYS of receiving your item if we have made a mistake on your order.